Lamberhurst Engineering

Approved STIHL and VIKING Dealer

Conditions of Business All contracts between Lamberhurst Engineering Ltd., (thereinafter called “the Company’) and its clients are subject to the following terms and conditions. 1. ADVERTISMENTS ETC no advertising matter, price list or other such document shall form part of the contract. 2. CONTRACT No order shall constitute a binding contract until accepted in writing by the company. 3. DAMAGE IN TRANSIT. ETC. Notwithstanding Condition 14 when delivery is included the Company will repair or replace free of charge goods damaged in the course of loading transit or unloading provided the Company receives written notification of such damage within three days of delivery. The liability of the Company for any damage incurred by a client in the course of any such loading transit or unloading will be limited to such repair or replacement. 4. DELIVERY Although the Company will make every effort to deliver on the date specified (if any) in the contract, failure to so deliver will not constitute a breach of that contract by the Company. Delivery is subject to extension in the case of strikes, combination or lock-out of workmen, fire, delay in delivery, or shortage of raw materials or bought goods, or to any other causes whatsoever beyond the control of the Company. 5. DELIVERY CHARGE the Company may make a reasonable charge if it is prevented from delivering goods, due to the customer’s instructions or if any delay is experienced at the time of delivery. 6. DISTRIBUTORS All contracts entered into with the Company shall be deemed to incorporate all terms and conditions of sale specified in any distributory agreement made between the Company and its distributors. A copy of such terms and conditions will be made available to the client upon request 7. EXTRA COST Should the Company incur extra cost owing to suspension of the works by a client’s instructions or lack of instructions? delays, unusual hours, work for which the Company is not responsible or a state of war or civil strife, such extra cost, as well as the cost incurred by keeping any of the employees of the Company on the site after completion of erection (where the contract provides for erection) shall be added to the contract price, including Value Added Tax where applicable and paid for accordingly. 8. GUARDS No responsibility is accepted by the Company for lack of or unsuitable guarding of machinery. 9. INSURANCE Responsibility for loss or damage to goods after delivery, or buildings in course of erection or contents of buildings in which plant is erected or being erected by the Company owing to fire, theft, flood or accident is that of the Client and he must procure his own insurance at the commencement of delivery’ or erection. The Company accepts no responsibility for damage by fire, injuries or other causes, resulting from any goods it has supplied to, or work carried out for a client. 10.LEGAL CONSTRUCTION All contracts shall in all respects be construed and operate as English Contracts and in conformity with English law and shall be subject to the exclusive jurisdiction of the English Courts 11. CONSEQUENTIAL LOSS the Company its servants and agents shall not be liable for the direct or consequential loss, damage or injury howsoever caused by the goods or their use. 12. MISREPRESENTATION Representatives of the Company are not authorized to make any Statement as to the quality of goods or their fitness for any particular purpose and any such statement shall be deemed to be a Statement of opinion only and shall not form part of the contract between the Company and its client nor raise any liability on the part of the Company under the Misrepresentation Act 1967. 13. INTEREST OVERDUE ACCOUNTS the Company reserve the right to invoke the late payments of Commercial Debts Regulations 2002, interest on overdue accounts at the Bank of England’s prevailing Base Rate + 8% calculated on a daily basis. 14. PASSING OF PROPERTY AND RISK the property in goods ordered shall pass to the Buyer on payment by the Buyer of the contract price. During any period between delivery to the Buyer and the passing of the property in the goods the risk shall be the Buyer’s. 15. PAYMENT & TERMS OF BUSINESS Nett cash monthly unless specifically varied. whole Goods: on or before delivery. 16. PERFORMANCE Any figures given for performance are based upon the experience of the Company and are such as it expects to obtain on test but it will only accept liability for failure to obtain the figures given when it expressly guarantees such figures within specified margins. The client assumes responsibility for the capacity and performance of the goods being sufficient and suitable for his purpose. In the event of the goods being defective or the performance failing to fulfil the terms of any such guarantee, reasonable time and opportunity shall be given to the Company to remedy any defect or to comply with the terms of any such guarantee, in any case the full and extreme liability of the Company for any defect or for any such failure shall be completely discharged by the repayment of any sum paid by the client in respect of such goods, less an allowance for wear and tear. 17. PRICE -VARIATIONS If during the continuance of any contract the costs to the Company of any goods to be supplied or any works to be executed there under is increased as a result of an increase in manufacturer’s price in wages or costs of materials or any other cause beyond the control of the Company then the contract price of such goods or works shall be increased proportion to the increased costs to the Company, including Value Added Tax where applicable. 18. WARRANTIES The only conditions and warranties acknowledged by the Company are those made expressly in writing by the Company and where applicable contained in sales literature specifically referred to in writing by the Company and prepared by the manufacturers or producers of the product. Save as aforesaid any other express completed or statutory condition or warranty either oral or writing are expressly excluded and form no part of the terms of trading.

VAT ID Number
702 8949 20

Conditions of Business All contracts between Lamberhurst Engineering Ltd., (thereinafter called “the Company’) and its clients are subject to the following terms and conditions. 1. ADVERTISMENTS ETC no advertising matter, price list or other such document shall form part of the contract. 2. CONTRACT No order shall constitute a binding contract until accepted in writing by the company. 3. DAMAGE IN TRANSIT. ETC. Notwithstanding Condition 14 when delivery is included the Company will repair or replace free of charge goods damaged in the course of loading transit or unloading provided the Company receives written notification of such damage within three days of delivery. The liability of the Company for any damage incurred by a client in the course of any such loading transit or unloading will be limited to such repair or replacement. 4. DELIVERY Although the Company will make every effort to deliver on the date specified (if any) in the contract, failure to so deliver will not constitute a breach of that contract by the Company. Delivery is subject to extension in the case of strikes, combination or lock-out of workmen, fire, delay in delivery, or shortage of raw materials or bought goods, or to any other causes whatsoever beyond the control of the Company. 5. DELIVERY CHARGE the Company may make a reasonable charge if it is prevented from delivering goods, due to the customer’s instructions or if any delay is experienced at the time of delivery. 6. DISTRIBUTORS All contracts entered into with the Company shall be deemed to incorporate all terms and conditions of sale specified in any distributory agreement made between the Company and its distributors. A copy of such terms and conditions will be made available to the client upon request 7. EXTRA COST Should the Company incur extra cost owing to suspension of the works by a client’s instructions or lack of instructions? delays, unusual hours, work for which the Company is not responsible or a state of war or civil strife, such extra cost, as well as the cost incurred by keeping any of the employees of the Company on the site after completion of erection (where the contract provides for erection) shall be added to the contract price, including Value Added Tax where applicable and paid for accordingly. 8. GUARDS No responsibility is accepted by the Company for lack of or unsuitable guarding of machinery. 9. INSURANCE Responsibility for loss or damage to goods after delivery, or buildings in course of erection or contents of buildings in which plant is erected or being erected by the Company owing to fire, theft, flood or accident is that of the Client and he must procure his own insurance at the commencement of delivery’ or erection. The Company accepts no responsibility for damage by fire, injuries or other causes, resulting from any goods it has supplied to, or work carried out for a client. 10.LEGAL CONSTRUCTION All contracts shall in all respects be construed and operate as English Contracts and in conformity with English law and shall be subject to the exclusive jurisdiction of the English Courts 11. CONSEQUENTIAL LOSS the Company its servants and agents shall not be liable for the direct or consequential loss, damage or injury howsoever caused by the goods or their use. 12. MISREPRESENTATION Representatives of the Company are not authorized to make any Statement as to the quality of goods or their fitness for any particular purpose and any such statement shall be deemed to be a Statement of opinion only and shall not form part of the contract between the Company and its client nor raise any liability on the part of the Company under the Misrepresentation Act 1967. 13. INTEREST OVERDUE ACCOUNTS the Company reserve the right to invoke the late payments of Commercial Debts Regulations 2002, interest on overdue accounts at the Bank of England’s prevailing Base Rate + 8% calculated on a daily basis. 14. PASSING OF PROPERTY AND RISK the property in goods ordered shall pass to the Buyer on payment by the Buyer of the contract price. During any period between delivery to the Buyer and the passing of the property in the goods the risk shall be the Buyer’s. 15. PAYMENT & TERMS OF BUSINESS Nett cash monthly unless specifically varied. whole Goods: on or before delivery. 16. PERFORMANCE Any figures given for performance are based upon the experience of the Company and are such as it expects to obtain on test but it will only accept liability for failure to obtain the figures given when it expressly guarantees such figures within specified margins. The client assumes responsibility for the capacity and performance of the goods being sufficient and suitable for his purpose. In the event of the goods being defective or the performance failing to fulfil the terms of any such guarantee, reasonable time and opportunity shall be given to the Company to remedy any defect or to comply with the terms of any such guarantee, in any case the full and extreme liability of the Company for any defect or for any such failure shall be completely discharged by the repayment of any sum paid by the client in respect of such goods, less an allowance for wear and tear. 17. PRICE -VARIATIONS If during the continuance of any contract the costs to the Company of any goods to be supplied or any works to be executed there under is increased as a result of an increase in manufacturer’s price in wages or costs of materials or any other cause beyond the control of the Company then the contract price of such goods or works shall be increased proportion to the increased costs to the Company, including Value Added Tax where applicable. 18. WARRANTIES The only conditions and warranties acknowledged by the Company are those made expressly in writing by the Company and where applicable contained in sales literature specifically referred to in writing by the Company and prepared by the manufacturers or producers of the product. Save as aforesaid any other express completed or statutory condition or warranty either oral or writing are expressly excluded and form no part of the terms of trading.

  • Subject of Customer Information
  • Seller
  • Conclusion of contract
  • Prices and shipping costs
  • Delivery and pick-up
  • Payment
  • Ordering process
  • Warranties and statutory right’s for defective products

Seller

The purchase agreement is made with Lamberhurst Engineering Priory Farm. In case of any questions or complaints, please contact us at info@lameng.com or 01892 890364.

Conclusion of contract

By clicking the "Buy now" button, you are placing a binding order for the items listed on the order form. Following the submission of your order, you will receive an order confirmation by email. The contract is concluded with the receipt of this order confirmation.

Languages available for contract conclusion

The following languages are available for the conclusion of the contract: English

Prices and shipping costs

The prices listed on the product pages always include the respective value-added tax applicable by law, as well as all other price components. Shipping costs apply to our deliveries. The shipping costs are shown. Further costs that are not discharged or billed by us are not incurred.

Delivery and pick-up

Unless stated otherwise in the product description, the items that we offer for delivery are generally delivered in 5 business days. Delivery is made only to United Kingdom. If we offer pick-up of the item, you will receive a notice as soon as the item is ready to be picked up. If, in the course of processing your order, items are found to be not available, you will be notified by email.

Payment

Payments are handled through Paypal.

Ordering process

When you have selected the desired product, you can add it to your shopping cart with no obligation by clicking the [Add to Shopping Cart] button. You can view the content of the shopping cart at any time, with no obligation, by clicking the [Shopping Cart] button. Items can be removed from the shopping cart by clicking the [Delete] button.

If you wish to purchase the items in your shopping cart, click the [Checkout] button. Then, please enter your information. Mandatory information is marked by an asterisk. Registration is not required. Your information is transmitted with encryption. After entering your information, you can review your entries. The ordering process is completed by clicking the "Buy now" button. The process can be cancelled at any time by closing the browser window. The individual pages will provide you with further information, e.g. how to make corrections.

We keep your ordering information on file and include it as well as our standard Terms and Conditions (AGB) in the order confirmation that we send you by email.

The Standard Terms and Conditions are at: Terms and Conditions and can be reviewed, downloaded and saved. For security reasons, after completing the order your ordering information will no longer be accessible through the Internet.

Warranties and statutory right’s for defective products For all offered items, the statutory rights for defective products do apply. Furthermore, please be aware, that for all STIHL and VIKING branded products the warranty conditions of Andreas Stihl Ltd apply STIHL & VIKING Warranty Policy

Privacy Policy SOP

Lamberhurst Engineering ("We", “Our”,”Us”) are committed to protecting and respecting your privacy.

This privacy policy applies to the website Lamberhurst Engineering (the "Site") and sets out the basis on which any data We collect from you, or that you provide to Us, will be processed.

This policy is in accordance with the Data Protection Act 1998 (the “Act”).

Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.

For the purpose of the, the data controller is Lamberhurst Engineering of Priory Farm, Lamberhurst, Kent TN3 8DS England.

Data collected via the Site will be processed on our behalf by the provider of the Site, ANDREAS STIHL LIMITED of STIHLHOUSE, STANHOPE ROAD, CAMBERLEY, SURREY GU15 3YT and any sub-contractors it may appoint from time to time, in accordance with Our instructions.

Information We May Collect From You

As you navigate through and interact with the Site, We may collect and process the following data about you:

Information you give to Us

  • You may give Us information about you when you search for a product or place an order on the Site;

  • The information you give Us may include your name, address, e-mail address and phone number, financial and credit card information, customer history and billing and payment data. In addition, if you contact Us, We may keep a record of that correspondence.

Some of this information may inevitably comprise personal data about you.

Information we collect about you

  • Details of your visits to the Site, including traffic data, location data and information about the resources that you access and use on the Site;
  • Information about your operating system and browser type.

The information We collect about you is statistical data about users' browsing actions and patterns, and does not identify any individual. It helps Us to improve the Site and to deliver a better and more personalized service by enabling Us to:

  • Estimate the Site’s audience size and usage patterns;
  • Store information about your preferences;
  • Speed up your searches;
  • Recognize you when you return to the Site.

Information we receive from other sources

  • We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

Cookies

We may obtain information about your general internet usage by the use of a cookie file which is stored on the hard drive of your computer in order to distinguish you from other users of the Site. A Cookie is a small piece of data that a website can send to your computer’s browser so that this computer will be recognised by the Site on your return.

Cookies allow your computer to be recognised on connection to the Site, enabling Us to provide a better browsing experience. In addition cookies may also be used to help gather statistics about the use of the Site, such as Site performance..

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Site. For more information about cookies, please see the Information Commissioner's website home page or the Interactive Advertising Bureau.

Uses Made Of the Information

The information held about you will be used as determined by Us including but not limited to the following:

Information you give to Us

  • To present the Site and its contents to you;
  • To ensure that content from the Site is presented in the most effective manner for you and for your computer;
  • To provide you with the information and products that you request;
  • To provide you with information about other products that are similar to those that you have already purchased or enquired about where you have consented to be contacted for such purposes;
  • To carry out obligations arising from any contracts entered into between you and Us;
  • To allow you to participate in interactive features of the Site, when you choose to do so;
  • To notify you about changes to the Site.

Information we collect about you

  • To improve the Site to ensure that content is presented in the most effective manner for you and for your computer;
  • As part of Our efforts to keep the Site safe and secure;
  • To measure or understand the effectiveness of advertising served to you and others, and to deliver relevant advertising to you;
  • To make suggestions and recommendations to you and other users of the Site about products and offers that may interest you or them.

Disclosure of Your Information

We may share your personal information with any member of Our group, which means Our subsidiaries, Our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract We may enter into with them or you;
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to advertisers, but we may provide them with aggregate information about users;
  • We may make use of the personal data we have collected from you to enable Us to comply with Our advertisers' wishes by displaying their advertisement to that target audience;
  • Analytics and search engine providers that assist Us in the improvement and optimisation of the Site. We may disclose your personal information to third parties:
  • If We or substantially all of Our assets are acquired by a third party, in which case personal data held by Us about Our contacts will be one of the transferred assets;
  • If We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply Our terms and conditions and other agreements; or to protect Our rights, property, or the safety of, Our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;
  • To fulfil the purpose for which you provide it;
  • For any other purpose disclosed by Us when you provide the information;
  • With your consent.

Where We Store Your Personal Data

We will generally only process personal data within the territory of the United Kingdom, in a member state of the European Union or in another state party to the Agreement on the European Economic Area. However, your personal data may be outside such countries (for example by Our staff or the staff of one of Our suppliers). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

By submitting your personal data, you agree to this transfer, storing or processing.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You have the right to ask Us not to process your personal data for marketing purposes, to correct your data or to delete your data by contacting Us at

Priory Farm Parsonage Lane, Lamberhurst, Kent TN3 8DS England

The Site may, from time to time, contain links to and from the websites of Our partner networks, advertisers and affiliates, including those of Andreas Stihl Limited. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Our costs in providing you with details of the information We hold about you.

Changes to Our Privacy Policy

Any changes We may make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to

Priory Farm Parsonage Lane, Lamberhurst, Kent TN3 8DS England

What are cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. We use cookies to keep track of what you have in your cart, submit Contact forms, and to remember you when you return to our site.

To purchase STIHL products, you need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site, but you will not be able to submit Contact forms or purchase any products.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. Click here to view our Privacy Policy and Terms & Conditions.

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org

Managing cookies

To purchase STIHL products, you need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site, but you will not be able to submit Contact forms or purchase any products.

To manage your cookies, see the below guides for the four most popular browsers:

-Internet Explorer:
http://windows.microsoft.com/en-GB/windows-vista/block-or-allow-cookies

-Google Chrome:
https://support.google.com/accounts/answer/61416?hl=en-GB

-Mozilla Firefox:
https://support.mozilla.org/en-GB/kb/enable-and-disable-cookies-website-preferences

-Safari:
http://support.apple.com/kb/HT1677?viewlocale=en-GB

For all other browsers, please consult your documentation or online help files.

Our Cookies:

Our cookies policy

Here's a list of the main cookies we use, and what we use them for:

Cookie name Cookie purpose
CookieNoticeDisplayed We use this cookie to not display the cookie notice banner, after you have accepted or reviewed our cookie policies.
Cart This is used to identify your current shopping cart as your own.
CartTotalCookie This is used to identify the current count of items in your shopping cart.
__RequestVerificationToken This security cookie is used to validate current requests and protect against cross site request forgery.
lco We use this cookie to identify the last checkout completed during the checkout process for checkout record keeping.

Third party cookies

We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Please note that we're not responsible for the content of external websites.

Here’s a list of the third party cookies we use, and what we use them for:

Partner name What their cookies are used for
AddThis AddThis uses cookies in a variety of ways, most notably for social sharing purposes. Link(s) to usage details: http://support.addthis.com/customer/portal/questions/327365-cookie-audit
Google Google Analytics uses cookies for user behavior tracking and other analytics purposes. Link(s) to usage details: http://www.google.com/intl/us_en/policies/technologies/cookies/

'Share' tools

If you take the opportunity to 'share' content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.